• Clayton Wood

Understanding the Value of Emotional Intelligence



Emotional intelligence (EI) is the ability to understand and manage your emotions, as well as others’. It’s similar to empathy, but the ability to manage the emotions effectively is key. Think of it as “IQ for handling emotions.”


Many businesses are flocking to high-EI individuals for their attractive leadership style. In fact, the majority of employers prize high EI over high IQ, according to a CareerBuilder survey.


What Makes EI Leaders so Attractive


Effective managers tend to have higher EI than others, so you may already have leaders like them on board. These individuals have good people skills, can self-regulate and lead by example.


Additionally, leaders with high EI are able to communicate their feelings effectively, look at a situation from all perspectives and maintain a positive outlook regardless of the situation. This level of self-awareness can be critical for making your employees feel heard and appreciated.


If your managers have high EI, they will likely have a better rapport with employees and be able to manage their needs more effectively.


Most importantly, fostering high EI invites more democratic corporate management, which is critical for effectively managing differences in opinion. You don’t have a shouting match when your leaders are able to have a mature discourse.


Employer Takeaway


Emotionally intelligent leaders (or employees, for that matter) can have a profound impact on your organization. Since emotions factor heavily into working relationships, having workers who can navigate them puts you ahead.


Consider screening for high-EI candidates when interviewing and training managers to boost their EI levels. Even little efforts can help push your organization in the right direction.


This HR Insights is not intended to be exhaustive nor should any discussion or opinions be construed as professional advice. © 2019 Zywave, Inc. All rights reserved.

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